30-Day Money Back Guarantee

We want you to be happy with your order. If something isn’t right, please contact us within 30 days of delivery.

What’s covered

Our 30-Day Money Back Guarantee covers:

• Wrong size
• Change of mind
• Personal preference
• Items that arrive damaged, defective, misprinted, or incorrect

For wrong size, personal preference, or change of mind, the item must be unused and in original condition.

Damaged, defective, misprinted, or incorrect items

If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.

You may choose a refund or replacement for an eligible issue. Please include your order number and a clear photo showing the problem.

If a return is required for an eligible issue, we’ll provide instructions and cover the return shipping cost.

Size exchanges

If you need a different size, please contact us within 30 days of delivery.

The item must be unused and in original condition. We’ll provide the next steps after reviewing your request.

Refunds & returns

Approved refunds are issued to your original payment method.

Original shipping charges are non-refundable for wrong size, personal preference, or change of mind.

If a return is required for one of these reasons, the customer is responsible for the return shipping cost. We’ll provide return instructions and ask you to use the lowest-cost standard shipping option available.

Please contact us before returning anything.

Please allow 5–10 business days for your bank or payment provider to process an approved refund.

We may review repeated refund requests to help prevent misuse of this policy.

For any questions, contact us at support@snarkycattees.com

For more information, please also see our Shipping Policy, Privacy Policy, and Terms of Service.

We may update this policy from time to time.